Our dedicated support staff is available 24/7 to support customers with connectivity or performance related issues, ensuring maximum uptime and business continuity.
Hot Billing
Change coverage plans on-demand anytime during the month. We also provide detailed data usage reports for business information and tracking purposes.
Maintenance & Troubleshooting
SEAMWAY, our self-service IoT management platform, gives users the ability to solve most level 1 troubleshooting easily through the platform. For more complex issues, tickets can be escalated to our team for quick review and resolution.
User Management
Know exactly what is going on. Our traceable audits report accurate data on user activity including IP address, time, and actions taken for maximum security and accountability. We maximise the effectiveness of the self-service portal by helping clients define roles, ensuring only selected employees can access certain features.
Hot Billing
Change coverage plans on-demand, anytime during the month. We also provide detailed data usage reports for business information and tracking purposes.
Maintenance & Troubleshooting
SEAMWAY, our self-service IoT management platform, gives users the ability to solve most level 1 troubleshooting easily through the platform. For more complex issues, tickets can be escalated to our team for quick review and resolution.
User Management
Know exactly what’s going on. Our traceable audits report accurate data on user activity, including IP address, time, and actions taken for maximum security and accountability. We maximise the effectiveness of the self-service portal by helping clients define roles, which in turn ensures only selected employees can access certain features.